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For dental & orthodontic practices

A dental answering service.
That books — not just takes messages.

A traditional answering service takes a message — and the patient hangs up and calls another office. Alex is an AI answering service that answers, talks to the patient, and books the appointment, around the clock.

Why message-taking isn't enough

A classic answering service writes down a message and promises a callback. But a patient with a toothache or ready to schedule won't wait for a message to be passed along — they hang up and call the next practice. A missed booking is a missed booking.

Alex answers and books on the spot

Traditional answering service vs. Alex

Message-taking service

Records a message. The patient often hangs up, and you chase callbacks the next day.

Alex (AI answering service)

Answers and books immediately. The appointment is already on the calendar.

How it works

1

Forward your calls

Forward the calls your team can't take — busy, unanswered or unreachable — to Alex's dedicated number. We help you set it up with your carrier; your office number stays the same.

2

We configure your practice

We set up the script, answers and booking flow for your office with you, and you approve them before Alex goes live. No software to install.

3

Alex fills your calendar

Alex answers, handles emergencies and new patients, and books. You come back to an updated calendar.

Frequently asked questions

How is this different from a traditional answering service?

A traditional service takes a message and asks you to call back. Alex actually answers, talks to the patient, and books the appointment in real time — so the call becomes a booking instead of a message to handle later.

Does Alex just take messages?

No. Alex holds a real conversation, understands the request, and books the appointment in your calendar. No voicemails to replay and no callbacks to make.

Is it available 24/7, weekends and holidays?

Yes. You forward the calls your team can't take and Alex answers them in seconds — after hours, weekends and holidays included.

Do I need to change my number or practice-management system?

No. Your office number stays the same and you keep the practice-management system you already use: you simply set up call forwarding, with no software to install. Alex doesn't connect to your practice-management software — it books into a dedicated Google calendar your team can see.

How much does it cost and how do I start?

€497 per month for one practice, with 700 AI-handled call minutes included (€0.40 per minute beyond). After a demo, you start with conditional call forwarding; we configure your script, answers and booking rules with you, and you approve them before Alex goes live.

Ready to cover the calls your team can't take?

See Alex with your own services and opening hours in a demo. Availability and configuration may vary by market.

Request a demo → Or email hello@automatedfront.com