Our story
We built the receptionist
small businesses deserve.
AutomatedFront was built to solve one specific problem: small businesses lose customers every single day because no one picks up the phone. We fix that — permanently.
How It Started
April 2026. Vlad — a 34-year-old developer based in Italy, obsessed with AI and software — was attending a training course when he heard the story of a young entrepreneur who had built a real company run entirely by AI, working for the AI and handling only the technical side. The company worked. That story sparked AutomatedFront.
Vlad built AutomatedFront end to end himself — the call logic, the integrations, the monitoring. He reviews real calls personally and turns what he learns into the next improvement, so every client gets a service that delivers real value at a fair price.
"I started AutomatedFront so no small business would lose a customer just because the phone rang at the wrong moment. I'm hands-on with every account — I write the logic, listen to the calls, and fix what doesn't work. When you choose AutomatedFront, you're not getting a faceless platform: you're getting me, and a system I improve every single day."
What We Do
AutomatedFront provides AI-powered voice receptionists for small businesses. Our flagship product, Alex, answers every incoming call in under 2 seconds, qualifies the caller, checks your live calendar, and books appointments — 24 hours a day, 7 days a week, in 5 languages.
We currently operate in 14 countries across North America, Europe, and Latin America, serving plumbers, HVAC companies, dentists, electricians, locksmiths, salons, and more.
Why We Built This
The average small business misses 62% of incoming calls. Of those, 85% never call back. That's not a marketing problem — it's a coverage problem. Hiring a human receptionist costs $3,000–5,000/month and still leaves gaps at night, on weekends, and during busy periods.
We built AutomatedFront to close that gap permanently, at a fraction of the cost — so that a plumber in Chicago or a dentist in Milan never loses a patient because the phone rang at 7pm on a Friday.
Our Values
Honesty first
Alex always discloses it is an AI when sincerely asked. No deception, ever.
Actually works
We don't ship features that look good in demos but fail in real conversations. Every prompt improvement is driven by real call data.
Respectful of time
Callers get an answer in under 2 seconds. Business owners get setup in under 2 minutes. No bloat, no onboarding calls, no waiting.
Compliance built-in
TCPA, GDPR, CCPA, and EU AI Act compliant from day one. Do-not-call lists respected automatically. Privacy is not an afterthought.
The Technology
AutomatedFront is built on top of the best available voice AI infrastructure, combined with our own proprietary conversation logic developed over thousands of real calls:
- Real-time speech-to-text with sub-200ms latency
- Live calendar integration — Alex checks actual availability before booking
- 5-language natural detection: English, Italian, Spanish, French, German
- IVR detection and voicemail handling
- Automatic do-not-call list compliance
- Call recordings and transcripts available on request
Where We Operate
AutomatedFront is currently available in 14 countries:
Contact
We're a small, focused team. If you have questions about how AutomatedFront works, want to discuss a partnership, or have a market-specific request, reach us at:
- General: hello@automatedfront.com
- Privacy inquiries: privacy@automatedfront.com
- Billing & subscriptions: billing@automatedfront.com
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