Our story
We built the receptionist
practices deserve.
AutomatedFront was built to solve one specific problem: practices lose patients every day because no one can pick up the phone at that moment. We fix that — alongside your team.
How It Started
April 2026. Vlad — a 34-year-old developer based in Italy, obsessed with AI and software — was attending a training course when he heard the story of a young entrepreneur who had built a real company run entirely by AI, working for the AI and handling only the technical side. The company worked. That story sparked AutomatedFront.
Vlad built AutomatedFront end to end himself — the call logic, the integrations, the monitoring. He reviews real calls personally and turns what he learns into the next improvement, so every client gets a service that delivers real value at a fair price.
"I started AutomatedFront so no dental practice would lose a patient just because the phone rang at the wrong moment. I'm hands-on with every account — I write the logic, listen to the calls, and fix what doesn't work. When you choose AutomatedFront, you're not getting a faceless platform: you're getting me, and a system I improve every single day."
What We Do
AutomatedFront provides an AI phone assistant for dental, medical and professional practices. Alex answers the calls your team can't take, checks real availability in your calendar and books appointments — 24 hours a day, 7 days a week. Anything that needs a person is flagged back to your practice.
We're based in Italy. We started with dental practices — still our main focus — and also configure AutomatedFront for medical and professional practices. What we can offer depends on your country, phone carrier and language: contact us and we'll confirm it before you start.
Why We Built This
Many calls reach a practice while the team is already on another line, with a patient or closed — and many of those callers don't call back. That's not a marketing problem — it's a coverage problem. Covering every hour with extra staff is expensive and still leaves gaps at night, on weekends and during busy periods.
We built AutomatedFront to close that gap alongside your team — so that a dental practice doesn't lose a patient just because the phone rang at 7pm on a Friday.
Our Values
Honesty first
By default, Alex introduces itself as an automated assistant at the start of the call. No deception.
Actually works
We don't ship features that look good in demos but fail in real conversations. Every prompt improvement is driven by real call data.
Respectful of time
Callers get an answer instead of a busy line or voicemail. We set up your practice with you, and you approve it before Alex goes live.
Privacy first
Data is used only to run the service, and you can request access or deletion at any time. Opt-out requests are recorded and honoured.
The Technology
AutomatedFront is built on established voice AI infrastructure, combined with our own conversation logic, refined on real calls:
- Real-time speech recognition
- Live availability check in your calendar before booking, with each slot locked while it's being booked
- Urgent cases recognised and offered the first available slot
- Requests that need a person flagged to your practice with a summary by email
- Call recordings (where permitted) and transcripts in your dashboard
Where We Operate
AutomatedFront is based in Pisogne (BS), Italy. What we can offer depends on your country, phone carrier and language — contact us and we'll confirm it for your practice.
Contact
We're a small, focused team. If you have questions about how AutomatedFront works, want to discuss a partnership, or have a market-specific request, reach us at:
- General: hello@automatedfront.com
- Privacy inquiries: privacy@automatedfront.com
- Billing & subscriptions: billing@automatedfront.com
Ready to cover the calls your team can't take?
See Alex with your own services and opening hours in a demo.
Request a demo →